Welcome to Back Office Consultancy. We focus on one thing: clear, accurate and practical documentation that
supports real Australian businesses, professionals and RTOs.
We prepare fully customised documents for hiring, workforce planning and daily operations — including role
descriptions, Labour Market Testing Reports, Genuine Position Reports, Market Salary Reports, Agreements and
Contracts, Training Plans, Business Plans, Bookkeeping Summaries, Labour-Hire Documentation, CDR Writing and
Review, Administrative Support, and VET/RTO Resources built in line with ASQA expectations.
Everything is written from your real data, not copy-paste templates, in plain English and under strict privacy and
data-security practices — so it’s easy for you, auditors and decision-makers to read, understand and trust.
To make documentation simple, reliable and useful for Australian employers, advisors and the VET sector — turning complex requirements into clear, accurate documents that support hiring, compliance and steady growth.
Handling documentation end-to-end — so you can focus on running and growing your organisation.
We want employers, advisors and RTOs to spend less time wondering “what do we write?” and more time delivering their services. Whether it’s hiring documentation, agreements, training plans, business plans, bookkeeping, labour-hire documentation, CDR support or VET audit resources — we take care of the writing, structuring and explanation, so your information is presented clearly and professionally.
We base every document on real information and realistic assumptions — never exaggerated claims, never generic wording that doesn’t match your situation.
We combine human judgment with smart tools and automation to keep your documentation consistent, current and efficient, while still feeling personal and easy to read.
We stay involved through the full documentation cycle — from first discussion to post-submission support — with the same level of care and attention to detail.
A simple, transparent six-step process designed to keep your documentation clear, organised and aligned with current business, ASQA, audit and immigration expectations — without wasting your time.
We start with a clear conversation to understand your goals, background and timelines, so we know exactly what you need from the documentation.
We review your situation, map it against the relevant standards and identify exactly which documents, explanations and supporting details are required.
We collect business information, workforce details, financials and existing documents, and organise everything so the final content is based on accurate, verifiable data.
We turn your data into a clear, well-structured draft — written in plain English and aligned with the standards that apply to your documentation.
After you review the draft or receive feedback, we make any changes, additions or corrections needed so the document fits your situation perfectly.
If assessors, auditors or stakeholders come back with questions, we help you respond with clear clarifications, updated wording and any extra documents required.
Every step is handled with care, accuracy and confidentiality — so your documentation supports your case instead of holding it back.
Back Office Consultancy began as a small support firm helping local education consultants with documentation and compliance work. From day one, the focus was simple: reduce manual effort, bring structure to paperwork and keep information easy to find when needed.
Our work expanded into HR documentation, hiring-related support and RTO compliance. We started building checklists and internal frameworks so that documents stayed consistent even as rules and expectations changed.
By 2015, we were working with education and business consultancies across Australia. We helped design back-office processes that improved document accuracy, made audit trails easier and brought consistency to large volumes of business and training documentation.
We integrated automation and digital tools for version control, basic workflows and data checks. This gave clients faster turnaround times, fewer errors and better visibility over their documentation pipeline.
During the global pandemic, we moved fully into remote delivery. Secure cloud-based systems, remote audit support and shared dashboards helped employers and RTOs keep their hiring, training and compliance activities moving without interruption.
We introduced more automation around compliance tracking, bookkeeping workflows and recurring documentation tasks. Data insights helped organisations spot gaps early and strengthen their documentation before external review.
With broader partnerships across education, finance and workforce services, we expanded into analytics-supported document reviews and proactive audit preparation — helping clients stay ready instead of reacting at the last minute.
Today, Back Office Consultancy blends secure workflows, smart tools and human expertise to deliver hiring documentation, agreements, VET support, bookkeeping and administrative documentation at scale. Our focus remains the same: precise, honest and intelligent documents that help Australian organisations grow with confidence.
Ready to reduce admin load, clean up your documentation and support your team with clear, compliant and secure reports? Partner with Back Office Consultancy today.
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